01Inventory visibility
Know what you can promise.
See bulk materials and packed products separately. Follow stock from receipt through packing and dispatch.
Explore inventoryBUSINESS OPERATIONS, CONNECTED
Keep your stock,
orders, and team
moving.
Bring inventory, purchasing, fulfillment, and customer balances together in one clear workspace. Give your team the visibility to keep business moving.
For businesses with stock to manage and orders to move.
Business account required. Review setup and availability →
m.Northline SupplySample business
DAILY OPERATIONS
Owner
Keep things moving.
Stock on handBulk & packed goods
Customer ordersFrom placed to delivered
| Customer | Order | Status |
|---|---|---|
| Willow MarketPaper goods · 24 packs | #1042 | Placed |
| Harbor PantryCoffee · 12 packs | #1041 | Packed |
| Elm & Co.Soap · 36 pieces | #1040 | Out for delivery |
Stock is deducted on dispatch.
Wholesalers & distributors
Independent retailers
Product-based teams
ONE CONNECTED WORKFLOW
From stock arriving
to orders going out.
Fewer disconnected records.
A clearer handoff at every step.
- 01Purchase
Record supplier bills.
- 02Stock
Know what’s available.
- 03Order
Keep the details together.
- 04Fulfill
Pack, dispatch, deliver.
- 05Record payment
See what’s outstanding.
Recorded payments keep the customer account up to date. MyDukaan does not process payments.
CLARITY IN THE EVERYDAY
The details that keep
your business running.
See the stock. Follow the order.
Know what still needs attention.
02Order management
Keep the next step clear.
Keep customer details, items, agreed prices and fulfillment status together as an order moves through your team.
Explore orders03Supplier purchasing
Bring incoming stock into view.
Owners record supplier bills, receive goods into stock and track payments against each purchase.
Explore purchasing04Customer balances
Give every payment a record.
See orders, recorded payments and outstanding customer balances together. Follow up with the context in front of you.
Explore customer accountsBuy in bulk. Sell in packs.
Record the packing work between incoming materials and ready-to-sell products.
A LOOK INSIDE
Real screens.
Everyday decisions.
Check the day’s orders. Look up stock. Open a customer’s account. See how the actual product brings the details together.
- Follow order progress and balances.
- See bulk and packed stock separately.
- Find the customer’s transaction history.
Actual app screens captured in a simulator with sample business data. The current interface includes INR and regional labels.
THE WORK IS FAMILIAR
Different businesses.
Shared daily challenges.
Start with the workflow
that looks like yours.
Wholesale & distribution
From agreed customer prices to dispatch and outstanding balances.
02Independent retail
Connect shelf stock, recorded sales and supplier purchases.
03Food & beverage
Keep bulk ingredients, packed goods and customer orders in view.
Health, wellness and medical supply retailers can evaluate these general stock and order workflows. MyDukaan does not provide prescription dispensing, clinical tools, or batch and expiry tracking.
A SHARED VIEW, CLEAR RESPONSIBILITIES
Give the right work
to the right people.
Four defined roles.
One connected working day.
Owner
Purchasing, customer pricing, staff and business settings, alongside daily operations.
Manager
Customer orders, stock and recorded payments. Supplier purchasing and team administration stay with the owner.
Packer
See what needs preparing, record packing runs and mark orders as packed.
Delivery
Dispatch and deliver orders, record customer payments and view balances.
Owners invite staff within the business’s seat limit. Each role has fixed access.
What kinds of businesses is MyDukaan designed for?
Inventory-based teams that need to connect stock, customer orders, purchasing and balances. Wholesale, distribution, independent retail and food suppliers are useful starting points. Check your product units and operating needs against the setup and availability guide.
How do we get set up?
Review the product tour and your inventory workflow first. Businesses are set up by a MyDukaan operator; staff join using an invitation code from their owner. Creating a staff account does not create a business or start a trial.
Can I give staff different access?
Yes. Owners assign one of four fixed roles: Owner, Manager, Packer or Delivery. Roles have defined responsibilities; permissions are not individually customizable. Team size depends on the business’s configured seat limit.
Can we track both bulk stock and packed products?
Yes. Bulk materials and packed products have separate balances. Record packing runs when bulk becomes packets, and dispatch orders when goods leave. Products can use weight, volume or pieces.
Does MyDukaan collect payments?
MyDukaan records payments your business has received; it does not move money or provide checkout. The current product records Cash and UPI. See customer accounts for how payments and balances connect.
Can I use it outside India?
Yes. Businesses outside India can use MyDukaan to manage stock, orders and customer accounts with a configured business account. Contact our team for setup and availability in your country. The current version uses INR, India time and Cash/UPI payment records. Local currencies, local business timezones and country-specific tax compliance are not supported.
Which platforms can our team use?
Get MyDukaan for iPhone on the App Store or Android on Google Play, or use the browser sign-in. A configured business account and an internet connection are required. Store availability varies by country or region; review setup and current operating limits.
YOUR NEXT STEP
Make room for a clearer working day.
See the workflows. Check the fit for your business.